Q: Do you offer canvas prints?
A: Not yet!
Q: Do you take commissions?
A: Sometimes Ben does! Feel free to reach out at benjaminperkinsart@gmail.com with your inquiry and he'd be happy to discuss and see if it'd be a mutually beneficial arrangement.
Q: Do you do mock-ups for potential customers who want to see how a painting/print might look in their home or office?
A: Yes! We can assist you with a free mock-up. We totally understand that it helps to see it in your space. Just email us at benjaminperkinsart@gmail.com and we'd be happy to assist you.
Q: How long does a painting take to ship?
A: If it's dry, we can usually ship it within a few days and it'll usually arrive anywhere in the USA within two weeks. International shipping may take a bit longer.
Q: Do you ship anywhere in the world?
A: Original paintings can be shipped to most locations worldwide. All customs and VAT are to be paid by the customer.
Q: Do you frame your artwork?
A: The listing description will say whether a piece is framed or unframed. If an original artwork is listed as unframed, we are willing to have it framed for you but it will cost extra time and money. Feel free to reach out via chat or email with any framing questions.
Q: Can I return a painting?
A: Yes, so long as it's within 30 days of receiving it and it isn't a commission, is in perfect condition and the customer pays for return shipping.
Q: Can I cancel my painting order?
A: If it hasn't been packaged and shipped yet - then yes!
Q: What if my painting arrives damaged?
A: Each original artwork is fully insured in case such a thing happens. In the unfortunate event of shipping damage, please immediately take photos of the package and the artwork and send them to us at benjaminperkinsart@gmail.com. You will then be entitled to a full refund.
